1.1 VEXRO (“Company”, “we”, “us”, “our”) respects the privacy of users accessing or using its website and services. For the purpose of this Privacy Policy, “you”, “your”, “user” shall mean any individual or business entity accessing or purchasing from our website or dealing with us for wholesale or retail purposes.
1.2 This Privacy Policy is adopted in accordance with applicable Indian laws including the Information Technology Act, 2000 and the SPDI Rules, 2011. It explains:
a) What information we collect
b) Why we collect it
c) How we use and protect it
d) When we may share it
1.3 The term “Personal Information” includes Sensitive Personal Data or Information wherever applicable under law.
2.1 Information collected may include Personal Information and Non-Personal Information.
a) Name
b) Mobile Number (9278180802 communication reference)
c) Email Address (info@vexro.in)
d) Billing & Shipping Address
e) GST Details (for wholesale buyers)
f) Transaction & purchase history
g) Payment details processed via secure payment gateway
h) IP address
i) Device identification information
2.3 Information may be collected when you:
Place retail or wholesale orders
Contact us via email or phone
Register on our website
Participate in offers or promotions
2.4 If you connect via social media platforms, we may receive basic profile information as permitted by those platforms.
2.5 You confirm that all information provided by you is accurate and lawful.
We may collect:
Browser type
Device details
Location (approximate)
ISP information
Website usage data
Cookies data
This information does not personally identify you.
We use your information to:
a) Process manufacturing, wholesale & retail orders
b) Deliver products
c) Provide customer support
d) Send order updates
e) Send promotional messages (if consent given)
f) Improve our services
g) Maintain legal compliance
We do not sell or trade your Personal Information.
Our website may use cookies to:
Improve browsing experience
Remember preferences
Analyze traffic
You may disable cookies through browser settings.
6.1 We may use limited third-party services (such as payment gateways or courier partners). Your personal data is shared only when necessary for order processing.
6.2 We are not responsible for privacy practices of external websites linked from our platform.
We may disclose Personal Information only:
When required by Indian law
To government or law enforcement authorities
To protect legal rights
To prevent fraud
8.1 We implement reasonable security practices to protect your data.
8.2 However, no internet system is 100% secure. You agree that VEXRO shall not be liable unless proven gross negligence.
8.3 In case of data breach, we will notify affected users as required by law.
You may:
Access your data
Update information
Withdraw consent
Request deletion
For requests, contact:
📧 info@vexro.in
Business Name: VEXRO
Nature: Cloth Manufacturing | Wholesale | Retail
Address: D-48 Mattepur, District Amethi, Uttar Pradesh – 229309
Contact: 9278180802
Email: info@vexro.in
This Privacy Policy may be updated from time to time. Continued use of our services implies acceptance of changes.
If you have any complaint regarding privacy matters, please contact:
Grievance Officer
VEXRO
Email: info@vexro.in
Phone: 9278180802
Address: D-48 Mattepur, District Amethi, Uttar Pradesh – 229309
We aim to respond within 48 hours and resolve complaints within 15 days.
VEXRO never asks for extra delivery or exchange payments outside official communication. If anyone requests additional payment, treat it as fraud and contact us immediately.