Term and Conditions

VEXRO Effective Date: 28 February 2026 Access to and use of VEXRO website and services are subject to the following Terms & Conditions (“Terms”). By using our website and purchasing our products (Retail or Wholesale), you agree to be bound by these Terms along with our Privacy Policy. We reserve the right to update or modify these Terms at any time without prior notice. 1. Introduction The website is operated by VEXRO, a clothing manufacturing business engaged in Wholesale and Retail trade. Registered Business Address: D-48 Mattepur, District Amethi, Uttar Pradesh – 229309, India Email: info@vexro.in Contact No: 9278180802 2. Services VEXRO is engaged in: Cloth Manufacturing Wholesale Supply Retail Sales of Apparel Upon placing an order, VEXRO shall process and dispatch the product and shall be entitled to receive payment for the same. 3. Third Party Links Our website may contain links to third-party platforms such as social media or payment gateways. We are not responsible for: Content posted on third-party websites Privacy practices of third-party platforms Any losses arising from external links 4. Privacy By using our website, you agree to our Privacy Policy. By registering or placing an order, you agree to receive communication via: SMS Email WhatsApp Phone Call VEXRO is not responsible for fraudulent messages sent by third parties pretending to represent us. 5. Product Accuracy Product images are for illustrative purposes only. Colors may slightly vary due to screen resolution. All sizes and measurements are approximate. We try our best to display accurate product details and pricing. 6. Custom Orders For customized or specially manufactured products: No replacement or refund for size issues. Replacement allowed only if product is damaged or defective from our end. Customers must check size chart before ordering. 7. Pricing Prices displayed on the website are final for online purchases only. Prices may change without notice. If pricing error occurs, we reserve the right to cancel the order and refund the amount paid. GST (if applicable) will be charged as per Indian tax laws. 8. Payment We accept payments via: UPI Debit/Credit Card Net Banking COD (if available) Orders will be processed only after successful payment confirmation (except COD). 9. Wallet / Credit Policy (If Applicable) If VEXRO introduces wallet credit: 1 Credit = 1 INR Credit is non-transferable & non-refundable Credit validity: 12 months Fraudulent activity may lead to wallet suspension 10. Delivery Delivery timelines are estimates and may vary depending on location. We are not liable for delays caused due to: Courier issues Natural disasters Government restrictions Unforeseen circumstances 11. Returns & Refund Products once delivered are not returnable unless defective. Size issues are not eligible for refund. Damaged or incorrect products must be reported within 48 hours of delivery. Refund (if approved) will be processed within 7–10 working days. 12. Intellectual Property All content including: Logo Brand Name Product Designs Images Website Content Are the intellectual property of VEXRO and cannot be copied without permission. 13. Law & Jurisdiction These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Amethi, Uttar Pradesh. 14. Indemnification You agree to indemnify VEXRO against any claims, damages, or liabilities arising from misuse of the website or violation of these Terms. 15. Termination VEXRO reserves the right to: Cancel orders Suspend accounts Block website access If any violation of Terms is detected. 16. Exclusive Sale Terms (If Applicable) Sale products may be non-returnable. Offers cannot be combined unless stated. Free gifts are non-returnable. VEXRO reserves the right to modify or cancel sale without notice. 17. Contact Us For any queries regarding Terms & Conditions: Email: info@vexro.in Phone: 9278180802 Address: D-48 Mattepur, District Amethi, Uttar Pradesh – 229309