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Returns & Exchange Policy


Returns & Exchange Policy



Thank you for shopping with Vexro. We want our customers to be satisfied with their purchase. If you are not completely happy with your order, you may request a return or exchange according to the policy mentioned below.



Return Eligibility



Products can be returned or exchanged within 7 days from the date of delivery. The item must be unused, unwashed, and in its original condition with all tags and packaging intact.



Non-Returnable Items



Products that have been used, washed, damaged, or without original tags will not be eligible for return or exchange. Certain promotional or clearance items may also not be eligible for returns.



Exchange Policy



If you received a wrong size, defective product, or damaged item, you can request an exchange. The exchange request must be submitted within 7 days after receiving the product.



Return Process



To request a return or exchange, please contact our support team with your order details. Once your request is approved, our team will guide you through the return process.



Refund Policy



After the returned product is received and inspected, the refund will be processed. Refunds may take 5–7 business days to reflect in your original payment method.



Shipping Charges



Shipping charges may be applicable for returns or exchanges depending on the reason for the return. In case of damaged or incorrect items, the return shipping may be covered by Vexro.



Contact Information



If you have any questions regarding returns or exchanges, please contact us.



Email: info@vexro.in



Phone: +91 9278180802



Address: D-54 Mattepur, Amethi, Uttar Pradesh, India – 229309

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